Frequently Asked Questions

Need help? Our team at Turning Point Glassworks can answer your questions!
Here are our most commonly asked questions.

How large does a crack or chip need to be before I need to replace my windshield?

Our experts recommend that you replace your windshield if a crack or chip (and the small breaks surrounding it) is larger than 1.25 inches. Anything smaller than that can be repaired, but repairs are not guaranteed to disappear. The idea behind repairs is to prolong the life of your windshield. Most often, you can still see the impact point of the chip.

What do the percentages mean when it comes to window tint film?

The rule of thumb is that the lower the percentage is, the darker the film is going to be. Limousines and private cars usually use 5% visible light transmission (VLT) film because it offers those riding inside the most privacy and comfort. We offer 5%, 20%, 35%, 50%, and 70%. Your selection will depend on your needs.

Why shouldn’t I just use the cheapest glass available?

Your windshield does more than just protect you from rocks and other road debris. It also provides protection in the event of an accident. It’s important that you know your windshield is just as important to safety in your car as seat belts and airbags. See our Improper Installation section for further information.

What types of services do you offer?

We have many services available. This includes windshield replacement and repair, side and back glass replacement, window regulator repair and window tint. We also service windows in RVs, buses and machinery. Windshields aren’t the only glass we replace or repair. Check out our Products and Services pages for more information

Will my windshield be covered under my insurance plan?

We are a preferred vendor for insurance companies, which means that we will bill your insurance company direct with no out-of-pocket expense to you. The only thing you will be responsible for is your deductible. Contact us today and we will conference call your insurance provider to walk you through the process to make it as quick and simple as possible. The insurance company does require the insured to be on the line to file the claim, our Turning Point Glassworks team will handle the rest!

Do you have questions about the windshield replacement, repair or tinting?

If we didn't answer your question all you have to do is get in touch with our Phoenix windshield repair professionals. You can give us a call at (480) 659-5911 or visit the Contact page.

If you have additional questions, give us a call at (480) 659-5911!